Louisiana Department of Health bulletins
The Louisiana Department of Health (LDH) makes available informational bulletins that summarize policies and procedures. This information is intended as a quick reference and is accurate on the date of issue. We encourage you to review the
Centers for Disease Control and Prevention HEAR HER campaign
The Centers for Disease Control and Prevention (CDC) launched recently an initiative called HEAR HER, which includes information, stories, and resources for providers with pregnant patients in their panel. Learn how preventing maternal deaths and complications starts with listening.
Disaster support
We’re here to help you in the event of a disaster. We will post information about any flexibilities that we’re putting in place to help you and our members.
We also include below key resources that may help you in the event of a disaster:
Mental health disorders and related topics
The National Institutes of Health (NIH) makes available information on mental health disorders and related topics for your patients and their families, health professionals, and the public. Information is available in English and Spanish. Topics include:
- Anxiety disorders
- Attention-deficit/hyperactivity disorder (ADHD)
- Autism spectrum disorder
- Bipolar disorder
- Depression
- Eating disorders
- Obsessive-compulsive disorder (OCD)
- Personality disorders
- Post-traumatic stress disorder
- Stress
- Suicide
Addictive disorders services
Substance use and related disorders services are provided statewide by each regional human service district/authority or through us for our members. The Louisiana Department of Health makes available a
Tobacco cessation
Gambling addiction resources
Gambling addiction treatment is free for Louisiana residents. The
Phone: 1-877-770-STOP (7867)
Email:
COVID-19
Go365 for Humana Healthy Horizons
Our members can sign up for Go365 for Humana Healthy Horizons®, a wellness program that offers an opportunity to earn rewards for taking healthy actions.
Relias
Humana Healthy Horizons providers have access to Relias—a web-based library available through your secure
Through Relias, you can explore topics like:
- Addiction
- Behavioral health
- Integrated care
- Mental health
To access the Relias library, please:
- Sign in to your
Availity account - Select Humana Healthy Horizons in Louisiana under the Payer Spaces tab
- Select the Resources tab
- Select Relias Behavioral Health Training
These behavioral health-focused training modules provide integrated information to support comprehensive care and address unique member needs. The extensive Relias library offers courses designed to improve the likelihood of success in the emerging value-based healthcare delivery system. You also can earn continuing education credits by completing these courses.
Care Coordination Portal (population health module)
The Care Coordination Portal allows providers to monitor clinical measures and care coordination completed for members assigned to their panel. Access this portal by:
- Signing in to
Availity - Navigating to the Humana Healthy Horizons in Louisiana Payer Spaces section
- Selecting Resources
The Louisiana Medicaid Care Management link will direct providers to the population health dashboard. This allows providers to view member assessments, care plans, authorizations, assigned care management programs, and contact information for the member’s care manager.
Medical Record Documentation Review Guidelines
Medical record reviews are performed by the Humana Healthy Horizons quality improvement team as part of regulatory requirements and can provide insight into healthcare provider strengths as well as areas of opportunity. The team conducts these reviews on randomly selected records every 2 years. The acceptable compliance score is 85%, with a goal of 90%. A compliance rate below 85% will result in a reaudit of medical record documents within 6 months. For more information, see the review guidelines below.
Provider Tip Sheets