Availity Essentials™ is a secure multipayer portal that lets you interact with Humana Healthy Horizons^® in Louisiana and other participating payers without learning to use multiple systems or remembering separate payer user IDs or passwords. Many Humana Healthy Horizons tools are accessible from the Humana Healthy Horizons payer space within Availity Essentials.

Availity Essentials enables you to do the following and more online:

• Check eligibility and benefits
• Submit preauthorization and referral requests
• Submit claims
• Check the status of claims and authorizations
• Send electronic attachments
• Respond to medical record requests
• View remittance advice
• Submit disputes and appeals for finalized claims
• Manage overpayments
• Request electronic remittance advice/electronic funds transfer (ERA/EFT) enrollment
• Submit compliance training attestations
• Access Humana Healthy Horizons applications, resources, news and more!

Register for an Availity Essentials account

Learn how to register for a secure Availity Essentials account

To learn more, call Availity Essentials at 1-800-282-4548 or visit Availity Essentials .

Education and training resources

• Availity Essentials offers free product training. Sign in to Availity Essentials  and select Help & Training > Get Trained to get started.
• Humana offers training courses and resources on the Availity Essentials portal. Sign in to Availity Essentials  and select Payer Spaces > Humana > Humana Learning Center to get started.
• Compliance training attestation  also is available in the Humana Learning Center on the Availity Essentials portal.

Important features on the Availity Essentials portal for Humana Healthy Horizons

Humana Healthy Horizons payer space

A separate Humana Healthy Horizons payer space is available to you. It’s the same Humana payer space that you’re familiar with except that Medicaid-specific information is called out. To access, sign in to Availity Essentials, select Payer Spaces and then Humana Healthy Horizons in Louisiana.

ERA/EFT enrollment through Humana Healthy Horizons

Get paid faster and reduce administrative paperwork with ERA and EFT. Healthcare providers can use Humana Healthy Horizons’ ERA/EFT enrollment tool on the Availity Essentials portal to enroll.

To access this tool:

1. Sign in to Availity Essentials  (registration required).
2. From the Payer Spaces menu, select Humana Healthy Horizons in Louisiana.
3. From the Applications tab, select the ERA/EFT enrollment app. (If you don't see the app, contact the Availity Essentials administrator for your office to discuss your need for this tool.)

When you enroll in EFT, Humana Healthy Horizons claim payments are deposited directly in the bank account(s) of your choice.

To view a sample provider agreement through your secure Availity Essentials portal account:

• Sign in to your secure Availity portal account
• Select Louisiana as your state
• Select Payer Spaces in the top navigation
• Select the Humana Healthy Horizons in Louisiana logo
• Select Resources
• Select Humana Healthy Horizons in Louisiana Sample Provider Agreement