Required annual trainings for healthcare providers
The Centers for Medicare & Medicaid Services and state Medicaid contracts mandate that all Humana-contracted physicians and other healthcare providers complete specific compliance-related trainings each calendar year. Required annual trainings include:
-
KY Medicaid Orientation and Training Module -
Health, Safety, and Welfare Education Training -
Cultural humility, health equity and implicit bias training for providers
We recommend completing the compliance training and attestation via your secure
To complete your compliance training and attestation online (unless otherwise instructed):
- Sign in to
Availity Essentials - Select Payer Spaces – Humana
- Select the Resources tab
- Select Humana Compliance Events
- Select I agree to the notice that pops up to indicate you are leaving Availity's website.
- If a security warning pops up indicating you are navigating to
https://sso2.archer.rsa.com , choose Yes to proceed. You will be entering Humana's secured compliance portal.- If directed to select a Humana Partner option, select Availity SSO. You also can select Remember my selection to bypass the question in the future.
- Follow the on-screen instructions to add, review and accept the compliance events.
- After you complete your training and attestations, please select 'Actions - Complete' and then 'Save and Close'
- All applicable events should show a status of 'Review Complete.'
- All applicable events will show a status of Review Complete.
Within a few hours of completing the training, it will be listed as part of your completed training history.
Attestation form
Please fill out and return the Compliance Requirements Attestation form, after completing the required compliance trainings. You must complete these trainings and return an attestation form each year.
Additional training materials for healthcare providers
Relias: Addressing unique enrollee needs
Humana Healthy Horizons® in Kentucky providers have access to Relias, a web-based library available through your secure
Through Relias, you can explore topics like:
- Addiction
- Behavioral health
- Integrated care
- Mental health
These behavioral health-focused training modules provide integrated information to support comprehensive care and address unique enrollee needs. The extensive Relias library is comprised of courses designed to improve the likelihood of success in the emerging value-based healthcare delivery system. You also can earn continuing education credits by completing these courses.
For more information, please call Provider Services at 800-444-9137, Monday – Friday, 8 a.m. – 6 p.m., Eastern time.
Social determinants of health
Social determinants of health (SDOH) affect a wide range of health functions, quality-of-life outcomes, and risk. SDOH includes:
- Employment and working conditions
- Food insecurity
- Housing quality and instability
- Income and social status
- Loneliness and social isolation
- Physical inactivity
- Transportation
Addressing social health needs alongside clinical needs improves the whole-person health of your patients. The following resources may help you identify, screen for, and address SDOH in your patients:
* HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).