MMA provider quality resources
The following document provides important information about a New Service Location Requests policy change from AHCA effective May 28, 2021.
The following documents provide important resources for physicians and other healthcare providers specific to Humana Healthy Horizons in Florida members:
Behavioral health and substance abuse
Humana supports physicians and clinicians to ensure safe opioid utilization. Humana is working with physicians and clinicians to address safety concerns about opioid utilization by Humana-covered patients.
Medical Record Documentation
Sample patient services letters
There are many reasons patients miss the medical services and tests that are valuable to their health. Humana has developed physician tools to help patients with keep their MMA coverage current. The adult sample services letter provides a recommended health services and tests checklist for adult MMA members that includes preventive screenings, medications and diabetes care. The pediatric sample services letter provides a checklist of the recommended health services and tests for pediatric MMA members, including preventive screenings and medications.
Physicians can:
- Download and customize the letter(s) for their practice letterheads, communication styles and patients’ needs
- Distribute the letter(s) to their MMA-covered adult and/or pediatric patients, regardless of the patients’ health benefits plan membership