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Humana Healthy Horizons in Florida Coronavirus (COVID-19)

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To support you in the care of your patients, we have streamlined our processes related to COVID-19. For additional information, please visit our COVID-19 provider resources page and our COVID-19 vaccine information page.

We cover costs associated with at-home COVID-19 test kits that you order for one of our members in your panel. A prescription is required. Coverage is available for at-home test kits that have emergency use authorization or U.S. Food and Drug Administration approval. Eligible at-home test kits are kits available in package sizes of one or two at-home test kits.

The Agency for Health Care Administration provides additional information, including a link to the list of eligible at-home test kits, in Policy Transmittal 2022–05.

All members 6 months old and older enrolled in Go365 for Humana Healthy Horizons® can earn $20 in rewards after submitting proof of receiving a COVID-19 vaccine.

To be eligible for this reward, our members must:

    Register an account through Go365 for Humana Healthy Horizons®

    Be completely vaccinated against COVID-19 (number of doses depends on person’s age)

    Log in to their Go365 for Humana Healthy Horizons account

    Upload an image of their completed vaccination card

Answers to frequently asked questions about this opportunity

To promote patient and physician safety, we updated our telemedicine policy. Humana Healthy Horizons in Florida members can have a telemedicine visit with a doctor 24/7 through MDLIVE®. For more information, please see our 24/7 MDLIVE® Telemedicine flyer.

Florida Medicaid: Well-Child Visits Provided via Telemedicine During the COVID-19 State of Emergency – Effective May 29, 2020

Florida Medicaid: Telemedicine Guidance for Medical and Behavioral Health Providers, Therapy (Occupational, Physical, and Speech-Language Pathology) Services, and Early Intervention Services

We will review and may revise our telemedicine policy based on Agency for Health Care Administration (AHCA) requirements.

In response to COVID-19, Humana is making real-time updates to our processes so we can better serve and support our physicians. Below, you’ll find a current list of administrative updates and an archived section of previous policy and process changes that no longer are in effect.

Florida Medicaid: Recent updates regarding additional doses of the COVID-19 vaccine

Florida Medicaid/Long-Term Care (LTC): Ending Temporary Flexibilities Effective July 1, 2021

Florida Medicaid: Ending Provisional Provider Enrollment Effective July 1, 2021

Florida Medicaid: Updates to the Coverage and Reimbursement of COVID-19 Vaccines

Florida Medicaid/Long-Term Care (LTC): Skilled Nursing Facility, Home Health, and Long-Term Acute Care Authorization Reinstatement -  August 19, 2020

Florida Medicaid/Long-Term Care (LTC): Skilled Nursing Facility, Home Health, and Long-Term Acute Care Authorization Suspension through August 15, 2020

Florida Medicaid COVID-19 State of Emergency: Hospital Transfer Requirements

Florida Medicaid/Long-Term Care (LTC): Important Funding Announcement for all Medicaid Providers – Webinars June 23 & 25, 2020

Florida Medicaid/Long-Term Care (LTC) COVID-19 State of Emergency: Temporary Extension of Florida Medicaid Recipients’ Medicaid Coverage and Extension of Time to Complete Application Process, ending as of July 1, 2021

Florida Medicaid/Long-Term Care (LTC): Prior Authorization Reinstatement

Florida Long-Term Care (LTC) COVID-19 State of Emergency: Temporary Expansion of Long-Term Care Provider Qualifications

Florida Medicaid/Long-Term Care (LTC): Guidance for Delivering PPEC Services in Home Settings during the COVID-19 State of Emergency

Florida Medicaid/Long-Term Care (LTC): Guidance for a Change in Electronic Visit Verification due to COVID-19 State of Emergency

Florida Medicaid/Long-Term Care (LTC): From the Agency for Health Care Administration Medicaid Coverage of Services

Florida Medicaid/Long-Term Care (LTC): Answers to Frequently Asked Medicaid and Telemedicine Questions

CDC Information

Humana Healthy Horizons in Florida COVID-19 coverage information and resources

Florida Long-Term Care (LTC) COVID-19 State of Emergency: Home and Community-Based Provider Retainer Payment Limitations – July 17, 2020

Florida Medicaid and Long-Term Care (LTC): Statewide Medicaid Managed Care Provisional Out-of-Network Provider Enrollment Instructions and Form

Florida Long-Term Care (LTC): Guidance for Adult Day Care Provider Retainer Payments

Available resources related to COVID-19

Coverage of at-home COVID-19 test kits

Rewards available for our eligible members who receive a COVID-19 vaccine

Telemedicine

Administrative updates

Patient resources

Archived policies and processes related to COVID-19

Florida Medicaid