Humana Healthy Horizons® in Florida continues to closely monitor COVID-19. We will make updates here as they are available.
Due to the COVID-19 pandemic, many children and adolescents are missing important wellcare visits and immunizations.
Available resources related to COVID-19
To support you in the care of your patients, we have streamlined our processes related to COVID-19. For additional information, please visit our
Coverage of at-home COVID-19 test kits
We cover costs associated with at-home COVID-19 test kits that you order for one of our members in your panel. A prescription is required. Coverage is available for at-home test kits that have emergency use authorization or U.S. Food and Drug Administration approval. Eligible at-home test kits are kits available in package sizes of one or two at-home test kits.
The Agency for Health Care Administration provides additional information, including a link to the list of eligible at-home test kits, in
Rewards available for our eligible members who receive a COVID-19 vaccine
All members 6 months old and older enrolled in Go365 for Humana Healthy Horizons® can earn $20 in rewards after submitting proof of receiving a COVID-19 vaccine.
To be eligible for this reward, our members must:
- Register an account through
Go365 for Humana Healthy Horizons® - Be completely vaccinated against COVID-19 (number of doses depends on person’s age)
- Log in to their
Go365 for Humana Healthy Horizons account - Upload an image of their completed vaccination card
Telemedicine
To promote patient and physician safety, we updated our telemedicine policy. Humana Healthy Horizons in Florida members can have a telemedicine visit with a doctor 24/7 through MDLIVE®. For more information, please see our
Florida Medicaid:
Florida Medicaid:
We will review and may revise our telemedicine policy based on Agency for Health Care Administration (AHCA) requirements.
Administrative updates
In response to COVID-19, Humana is making real-time updates to our processes so we can better serve and support our physicians. Below, you’ll find a current list of administrative updates and an archived section of previous policy and process changes that no longer are in effect.
Florida Medicaid:
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid:
Florida Medicaid:
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid COVID-19 State of Emergency:
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid/Long-Term Care (LTC) COVID-19 State of Emergency:
Florida Medicaid/Long-Term Care (LTC):
Florida Long-Term Care (LTC) COVID-19 State of Emergency:
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid/Long-Term Care (LTC):
Florida Medicaid/Long-Term Care (LTC): From the Agency for Health Care Administration
Florida Medicaid/Long-Term Care (LTC):
Patient resources
Archived policies and processes related to COVID-19
Florida Long-Term Care (LTC) COVID-19 State of Emergency:
Florida Medicaid and Long-Term Care (LTC):
Florida Long-Term Care (LTC):
Florida Medicaid
Humana Healthy Horizons in Florida Communications and network notices - COVID-19
Florida long-term care Education materials OB-GYN provider documents and forms Pharmacy materials Quality resources Training materials