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Join our network and find credentialing information.

Log in to Availity Essentials™ to access patient benefits, claims information and more.

Find tools and materials to support doing business with us.

Learn more about research and trends that impact your practice.

Find self-service info and phone numbers and update your provider data.

Review prior authorization lists for services, medications and submission guidance.

Prior authorization submission information

Professionally administered drugs prior authorization

Find appeals guidelines and payment policy information.

Learn how to submit claims and find coding guidance.

Find policies for procedures, devices and medications.

Review guidelines and health programs to support your patients and practice.

Find dental benefits, tools and resources.

Prior authorization for professionally administered drugs 

Locate state-specific resources for Humana Healthy Horizons® (Medicaid).

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Shop plans, learn about Medicare and explore member resources.

Search for in-network medical, vision, dental and pharmacy providers.

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	Web: www.availity.com/essentials Phone: 800-282-4548 Monday – Friday, 8 a.m. – 8 p.m., Eastern time
	Carelon Web: www.carelonbehavioralhealth.com Phone: 844-265-7590 Available 24/7

	Web: www.centerwellpharmacy.com Phone: 855-430-1738 (TTY: 711) Monday – Friday, 8 a.m. – 11 p.m., and Saturday 8 a.m. – 6:30 p.m., Eastern time Fax: 800-379-7617
	Web: www.centerwellspecialtypharmacy.com Phone: 855-506-1633 (TTY: 711) Monday – Friday, 8 a.m. – 11 p.m., and Saturday 8 a.m. – 6:30 p.m., Eastern time Fax: 877-405-7940



	Phone: 800-477-6931 (TTY: 711) Monday – Friday, 8 a.m. – 5 p.m., Eastern Time Email: FLMedicaidPR@humana.com