Humana Medicare Advantage (MA) supplemental dental benefits are provided through the HumanaDental Medicare Network for plans purchased outside of Florida, and the Florida GoldPlus Dental Network for plans purchased in Florida.
For Medicare eligibility/benefits and claims inquiries, call 800-833-2223, Monday – Friday, 8 a.m. to 8 p.m., Eastern time.
Humana’s MA member ID card indicates the dental plan (DENxxx) on the back of the card. All of Humana’s DENxxx plans use a PPO dental network. Benefits may be in-network only or in-and out-of-network. (The plan name, including HMO or PPO, on the front of the ID card only refers to the medical benefits.)
We prepared a handbook that provides the information you need to administer these benefits. The handbook also includes useful information for dental providers, such as:
- Humana Medicare Advantage dental (DEN) benefits, showing American Dental Association (ADA) codes and frequencies
- How to contact provider customer service
- How to access the secure dental provider site
- How to submit claims
- Payer codes
- How to review the dental provider directory and update information if necessary
- Dental network partners
CarePlus MA supplemental dental benefits are provided through the Florida GoldPlus Dental Network.
Medicare Advantage members do not get a separate card for dental benefits. The plan name in green only applies to medical benefits. Dental benefits are detailed on the back of the card.
On the back of the card, the letters DEN plus a 3 digit number (such as DEN016) indicates the member’s specific dental plan.