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Help our members find you in our provider directory and ensure timely payments by updating and verifying your provider information.
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How to update your information

Contact your regional representative by using our regional contact map below. Send an email to your representative with the subject line: Demographic Updates.

  • If you’re submitting updates for a large group please email your information and use our preferred standard roster template or a similar template format.

  • If you are adding a location or making an update to existing information for a single provider you may use the demographic updates form .

Contact your regional representative

Find your regional contact representative in the map below

Central Region

  • IL: ILWIProviderUpdates@humana.com
  • IA: neianetworkops@humana.com
  • KS: ksmonm@humana.com
  • MN: NCRNetworkOps@humana.com
  • MO: ksmonm@humana.com
  • NE: neianetworkops@humana.com
  • ND: NCRNetworkOps@humana.com
  • SD: NCRNetworkOps@humana.com
  • WI: ILWIProviderUpdates@humana.com

Florida

  • humana_fl_centralized_provider_relations@humana.com

Gulf South Region

  • AL: HumanaALTNproviderupdates@humana.com
  • LA: LAMSPROVIDERINTAKE@humana.com
  • MS: LAMSPROVIDERINTAKE@humana.com
  • TN: HumanaALTNproviderupdates@humana.com

Intermountain Region

  • AK: pacificnorthwest@humana.com
  • ID: mountaindivision@humana.com
  • MT: mountaindivision@humana.com
  • OR: pacificnorthwest@humana.com
  • UT: mountaindivision@humana.com
  • WA: pacificnorthwest@humana.com
  • WY: mountaindivision@humana.com

Midwest Region

  • IN: inproviderupdates@humana.com
  • KY: ProviderDevelopmentKYWV@humana.com
  • MI: michiganmarket@humana.com
  • OH: ohionetworkspecialist@humana.com
  • WV: ProviderDevelopmentKYWV@humana.com

Northeast Region

  • CT: NewEnglandproviderupdates@humana.com
  • DE: DelawareProviderUpdates@humana.com
  • Washington, DC: DCMarylandProviderUpdates@humana.com
  • ME: NewEnglandproviderupdates@humana.com
  • MD: DCMarylandProviderUpdates@humana.com
  • MA: NewEnglandproviderupdates@humana.com
  • NH: NewEnglandproviderupdates@humana.com
  • NJ: Northeast-SouthProviderUpdates@Humana.com
  • NY, Downstate: Northeast-NorthProviderUpdates@Humana.com
  • NY, Upstate: Northeast-NorthProviderUpdates@Humana.com
  • PA: PennsylvaniaProviderUpdates@humana.com
  • RI: NewEnglandproviderupdates@humana.com
  • VT: NewEnglandproviderupdates@humana.com

Pacific Southwest Region

  • AZ: Phoenixmarketupdates@humana.com
  • CA: Californiaupdates@humana.com
  • CO: CONMProviderServices@humana.com
  • HI: Hawaii_Contracting@humana.com
  • NM: CONMProviderServices@humana.com
  • NV: Nevadamarketupdates@humana.com

South Central Region

  • AR: arokpd@humana.com
  • OK: okproviderdevelopment@humana.com
  • TX: Austin/El Paso: networkrelationsaustintx@humana.com
  • TX: San Antonio/Corpus Christi: stxnm@humana.com
  • TX: Dallas/North: NTXNM@humana.com
  • TX: Houston: HumanaHoustonPD@humana.com

Southeast Region

  • GA: gaproviderupdates@humana.com
  • NC: ncproviderupdates@humana.com
  • SC: scproviderupdates@humana.com
  • VA: VirginiaProviderUpdates@humana.com

Behavioral health providers

Humana behavioral health

Please use the behavioral health provider inquiry form to connect with our team and update your provider data.

Beacon behavioral health

Humana Illinois MMAI (Beacon Health Options)
Send updates to:
SoutheastServiceCenterPR@BeaconHealthOptions.com .

Humana Florida MMA (Beacon Health Options)
Send updates to:
Miami_Partners@BeaconHealthOptions.com

.

Specialty providers

Dentists

All regions should email their updates to:
NetAdminCorrespondence@humana.com .

Home health, DME and SNF

Please send updates to:
NationalAncillaryContracting@humana.com .

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