CenterWell Pharmacy™—formerly Humana Pharmacy®—helps you provide your best care by offering secure mail-delivery pharmacy services that aim to provide a safe, convenient experience for you and your Humana patients.

Talk to your patients about switching to CenterWell

Savings

Patients with a 10%–20% year-over-year improvement in medication adherence see an associated decrease in allowable medical costs.1

See how CenterWell Pharmacy helps patients save

Reduced admissions

Up to 88 fewer admits per thousand for some chronic conditions.2

See how CenterWell Pharmacy can reduce hospital admissions

Adherence

7% higher adherence rates on average for mail-delivery pharmacy utilization compared to retail pharmacies.3

Learn how we help patients adhere to their medication

Convenience

Mail delivery gives patients regular access to their medications without need for transportation.

See how CenterWell Pharmacy makes it easy for patients and providers

Assistance

Low-income patients may qualify for $0 out-of-pocket subsidies.

Learn more about our assistance programs

Reminders

Patients receive notifications when prescriptions need to be refilled or are about to run out.

Learn more about CenterWell Pharmacy features

Ways to prescribe to CenterWell Pharmacy

E-prescribe

Select “CenterWell Pharmacy Mail Delivery” in your e-prescribing software. Our NCPDP ID number is 0353108.

Phone

Call CenterWell Pharmacy at 800-379-0092 (TTY: 711), Monday – Friday, 8 a.m. – 11 p.m., and Saturday, 8 a.m. – 6:30 p.m., Eastern time.

Fax

Fax the Physician Fax Form to 800-379-7617.

Physician Fax Form – English

Physician Fax Form – Spanish

Pharmacy fax forms

Tools and resources

Expedite prior authorization requests

CoverMyMeds® is a free service that lets you submit and check the status of a prior authorization for any Humana plan. Registration is required.

Login or register

Drug List information

Review Humana’s list of covered drugs.

View Drug List

CenterWell Specialty Pharmacy

Offers 96% of specialty drugs on the market, including many hard-to-find Limited Distribution Drugs.

Start prescribing

References:

  1. “Estimating the Value of Humana Pharmacy Usage with Causal Diagrams and Bayesian Additive Regression Trees: A Study of Medical Costs and Medication Adherence Rates at the Member Level,” Pharmacy Analytics and Consulting, 2021.
  2. “P360 Regression Model,” Deloitte Analytics and Consulting, 2021.
  3. Stars Adherence Regional Dashboard produced by CenterWell Pharmacy.