Empower your practice to improve patient outcomes
Easy-to-use
Our single platform makes it easy to coordinate and share information with your patient through email, text or print.
Payer agnostic
The tool is available for any patient, no matter their insurance carrier, to help you support all their care plans.
Multilingual
Access recommended resources in more than 100 languages. You can also filter by which programs offer services in specific languages.
Clinicians and administrators understand that whole-person health cannot be achieved without addressing a patient’s health-related social needs.
Humana Community Navigator is a single-resource platform that provides your practice access to more than 500,000 social service programs across the United States for any patient—no matter their insurance and at no additional cost.
These resources can lead to an improved quality of life by addressing common health-related social needs such as food, housing, transportation and financial strain, which may hinder a patient’s ability to follow care plan recommendations.
In addition, Humana Community Navigator is easy to use, delivering personalized results to your patient while reducing administrative burden to your practice.
To get started, visit
Let’s consider a real-life scenario of a patient with food insecurity:
- Type “food” into the search field and select from the drop-down or select the food category icon.
- Review the results and choose the resource that best fits the situation.
- After selecting a resource, you can provide a referral in the best way for your patient: written, printed, emailed or text.
Filters specific to the individual and program type can be applied to further narrow search results, ensuring the most relevant resources appear first. In addition, Humana Community Navigator can be translated into more than 100 languages, so you can filter and identify organizations that offer communications in different languages. Each resource can then be shared with the patient in their preferred language.
In this example, we’re able to connect the patient to an emergency food assistance program in their neighborhood.
Humana understands providing patients with whole-person care is a top priority for clinicians. Humana Community Navigator can unlock resources to support physicians and care teams by identifying interventions and expanding access to community resources that address health-related social needs.
To learn more, contact your Humana market representative or visit
Solutions for gaps in care
Watch this short video to learn how the Humana Community Navigator helps you address care gaps and focus your efforts on the entire care experience, not just physical health.
Create your account
Streamline your workflow by creating an account to gain access to additional features such as the ability to save and share your favorite resources, and to contact programs directly.
Start using the Humana Community Navigator
Unlock resources to start supporting your patient’s care plan and improve health outcomes.