Provider resources
Find the documents and resources you need to provide quality care for Humana Healthy Horizons® in Virginia members.
Maternal Health
Pediatrics
Pharmacy Documents and Forms
Prior Authorization for medical services
Except where noted, prior authorization requests for medical services may be initiated:
- Online via Availity Essentials™ (registration required)
- By calling Humana’s interactive voice response line 24 hours a day at 800-523-0023. Humana customer care representatives are available Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
Online prior authorization requests are encouraged. Clinical information for a medical service prior authorization request may be faxed to 931-650-3709
Provider Manual and Resource Guides
Training and Compliance
For training and compliance documents, visit our
Other documents and resources
Virginia Medicaid
Humana Healthy Horizons in Virginia Availity Behavioral health Claims and payments Clinical coverage policies Communications and network notices Contact us - Documents and forms
Join our network Pharmacy Prior authorization Training materials