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Cardinal Care

Behavioral health

At Humana, we believe that everyone is entitled to a good life. Ensuring that level of care means focusing on the whole person. To achieve this, physical and mental health must be integrated equally into our members’ health care. When you’re a part of our network, you’ll receive dedicated support from Humana, including the resources you need to improve patient outcomes. Find patient support, behavioral health screenings, tools and guidelines.

Join Our Network

Caring for the whole human

Humana network providers engage in caring for the whole human by helping members understand the connections between their physical, mental, and behavioral health, as well as disability or wellness.

Behavioral health includes the assessment and treatment of mental health and substance use disorders. We ensure that members managing addiction, mental health, or other behavioral disorders have access to the services and care that they need to address their concerns. That is want it means to care for the whole human. We will work with our members and their medical and behavioral health providers to:

  • Screen for risk factors that could lead to illness in order to offer early interventions with a whole-health approach.
  • Support integrated behavioral health care by helping our members and providers to coordinate services.

Behavioral health coverage

Humana Healthy Horizons in Virginia covers a variety of services provided by medical professionals or behavioral health consultants in medical clinics, including:

  • Screening for alcohol or substance use issues.
  • Screening for common mental health conditions.
  • Medication management
  • Coordination of referrals to specialized health services.

Virginia Medicaid

  • Humana Healthy Horizons in Virginia
  • Availity
  • Behavioral health
  • Claims and payments
  • Clinical coverage policies
  • Communications and network notices
  • Contact us
  • Documents and forms
  • Join our network
  • Pharmacy
  • Prior authorization
  • Training materials

Providing behavioral health services for Virginia Cardinal Care members

The Virginia Department of Medical Assistance Services provides many resources and forms to help you provide service to Virginia Cardinal Care Members. 

DMAS Training

Learn about how to provide evidence-based, trauma-informed and prevention-oriented care to Virginia Cardinal Care Members.

 

Access Virginia training resources

DMAS Forms and Resources

Find forms and documents to facilitate providing services for Virginia Cardinal Care Members in Virginia.

General mental health/BH services: Training and Resource

ARTS services: ARTS – Service Authorization and Registration

DMAS Provider Manuals

Access provider manuals for mental health services, psychiatric services, residential treatment services, and addiction and recovery treatment services.

Access Virginia provider manuals

Learn More

Learn more about providing integrated medical and behavioral health. Explore Humana’s Behavioral health guidelines .