Availity Essentials™ is a secure multi-payer portal that lets you interact with Humana Healthy Horizons® in Virginia and other participating payers without having to use multiple systems and remember separate user IDs and passwords. Many Humana-specific tools are also accessible from the Humana payer space within Availity.  

Availity Essentials enables you to do the following and more online:

• Check eligibility and benefits
• Submit preauthorization and referral requests
• Submit claims
• Check the status of claims and authorizations
• Send electronic attachments
• Respond to medical record requests
• View remittance advice
• Submit disputes and appeals for finalized claims 
• Manage overpayments
• Request electronic remittance advice/electronic funds transfer (ERA/EFT) enrollment
• Submit compliance training attestations
• Access Humana-specific applications, resources, news and more!

Register for an Availity Essentials account

Learn how to register for a secure Availity Essentials account. 

To learn more, call Availity at 800-282-4548 or visit Availity Essentials

Education & Training Resources

• Availity Essentials offers free product training. Log in to Availity Essentials  and click on Help & Training > Get Trained to get started.
• Humana offers training courses and resources on Availity. Log in to Availity Essentials  and click on Payer Spaces > Humana > Humana Learning Center to get started.
• Compliance training attestation is also available in the Humana Learning Center on Availity.  

Important Features in Availity Essentials for Humana Healthy Horizons in Virginia

EFT/ERA Enrollment through Humana

Get paid faster and reduce administrative paperwork with EFT and ERA. Physicians and other healthcare providers can use Humana’s ERA/EFT enrollment tool on Availity Essentials to enroll.

1. Sign in to Availity Essentials  (registration required)
2. From the Payer Spaces menu, select Humana.
3. From the Applications tab, select the ERA/EFT Enrollment app. (If you don’t see the app, contact an Availity administrator to discuss your need for this tool.)

When you enroll in EFT, Humana Healthy Horizons claim payments are deposited directly in the bank account(s) of your choice.