Provider training materials
The Centers for Medicare & Medicaid Services (CMS) and state Medicaid contracts mandate that all Humana-contracted physicians and other healthcare providers complete compliance program requirements. Healthcare providers can complete these requirements online at
After completing the trainings via Availity, you will be prompted to submit an attestation of completion. Do not skip this step. Submitting the attestation is a requirement.
We make the trainings available below as downloadable PDFs. You can review the below PDFs but must submit an attestation of completion through your Availity account.
How to complete your compliance training and attestation online (unless otherwise instructed):
Unless otherwise instructed:
- Sign in to
Availity Essentials - Select Payer Spaces – Humana
- Select the ‘Resources’ tab
- Select ‘Humana Compliance Events’
- If a security warning pops up indicating that you are navigating to
https://sso2.archer.rsa.com , choose ‘Yes’ to proceed. You will be entering Humana’s secured compliance portal.- If you are directed to select a Humana Partner option—please select Availity SSO and select the Remember my selection box so you can skip that option in the future.
- Follow the on-screen instructions to add, review, save, edit and accept the compliance events.
- After you complete your training and attestations, please select 'Actions - Complete' and then 'Save and Close'
- All applicable events should show a status of 'Review Complete.'
- Sign out in the upper right corner of the screen when all applicable events show “Review Complete.”
If you have questions, please call us at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 6 p.m., Eastern time.
Attestation form
If you complete the trainings manually, please fill out and return the Compliance Requirements Attestation form, after completing the required compliance trainings. You must complete these trainings and return an attestation form each year.
Additional training materials for healthcare providers