FRAUD ALERT: Please remind your patients with Medicaid coverage that Illinois will never ask for money to renew or apply for Medicaid. If they receive a request to pay to renew or apply for Medicaid, please ask them to report the scam on the fraud report website or call the Medicaid fraud hotline at 844-ILFRAUD (453-7283).

Provider documents

Illinois joint CMS-State sponsored Medicare-Medicaid Alignment Initiative (MMAI)

MMAI Provider Resource Guide

2025 Illinois-CMS-sponsored MMAI (Demonstration) provider manual – effective June 15, 2025

2024 Illinois-CMS-sponsored MMAI (Demonstration) provider manual – effective October 1, 2024

Humana Gold Plus® Integrated Medicare-Medicaid plan prior authorization and notification lists

The document below lists services and medications for which preauthorization may be required for Humana Gold Plus Integrated (Medicare-Medicaid) members. Please review the detailed information atop each list regarding exclusions and other important information before submitting a preauthorization request.

Medicare and Dual Medicare-Medicaid Plans Prior Authorization and Notification List – English

Humana claim-payment inquiry resolution guide

To simplify claim payment inquiries, Humana has worked to clarify its process and to ensure that you have the support you need. Refer to the below document to learn more.

Humana claim-payment inquiry resolution guide

Humana Gold Plus Integrated (Medicare-Medicaid) Pharmacy Materials

2025 Prescription Drug Guide – English

2025 Prescription Drug Guide – Spanish

2024 Prescription Drug Guide – English

2024 Prescription Drug Guide – Spanish

Learn more about our process for reviewing and giving prior authorization and our step-therapy criteria.

2025 Illinois Prior Authorization Criteria

2025 Illinois Step-Therapy Criteria

2024 Illinois Prior Authorization Criteria

2024 Illinois Step-Therapy Criteria

Health & Wellness Order Form – English

Health & Wellness Order Form – Spanish

Stakeholder Advisory Committee

We invite community partners and stakeholders to join a quarterly virtual Stakeholder Advisory Committee. During our meetings, we encourage participants to:

  • Provide feedback on how we’re doing as a health plan
  • Share insights into how we can better serve our members

Enroll in our Stakeholder Advisory Committee

Medicaid Hospice Benefit Election

The Illinois Department of Healthcare and Family Services (HFS) requires the submission of the Medicaid Hospice Benefit Election Standardized Form to HFS for patients with Medicaid and dual Medicare-Medicaid coverage who elect hospice care. Hospice providers must complete the form for each hospice patient. Please see this notice .

Hospice Benefit Election Form

This form also must be submitted to HFS when a patient dies, ceases hospice care or transfers to another hospice. Use of this form is mandatory. Hospices are asked to allow two weeks after submittal of the HFS 1592 before submitting a claim.

Please visit Illinois government’s forms and documents page for other Illinois Medicaid forms.

If a patient is covered under an HFS-contracted managed care entity (MCE), hospice providers also must submit a copy of the HFS 1592 form to the MCE.

For patients with Humana Gold Plus Integrated coverage via Humana, please submit a copy of the HFS 1592 form to Humana using one of the following methods:

Email: HumLTSSTransitions@humana.com

Questions regarding this notice should be directed to the hospice’s billing consultant in the Bureau of Comprehensive Health Services at 877-782-5565.

Provider Authorization Statistics

Provider Authorization Statistics

Illinois Medicaid

  • Illinois Medicaid
  • Illinois Medicaid Provider Notices and Updates
  • Illinois Medicaid Provider Documents
  • Illinois Medicaid Provider Training Materials
  • Illinois Medicaid Provider Long-Term Services & Support